Professional Vision Services - Hillard

Professional Vision Services- Hilliard has been my vision care specialist for three years now. This year I was able to set my annual exam up for the same day. Not only was I able to be seen immediately but the receptionist was friendly. All the staff at this location is helpful and professional. My glasses were ordered and in within ten days. I was emailed and able to pick them up the same day. They were a perfect fit. I was encouraged that if I ever have a problem with fit and want an adjustment no appointment is needed. The follow up phone call to check on my glasses was a wonderful surprise. Your office has really upped its game. Nice job Professional Vision Services- Hilliard.

I have been a patient of Dr. Pipo for 20 years. He is without a doubt the best eye doctor I have had the pleasure of using. Dr. Pipo does a complete exam, and always helps keep your vision healthy.

My first visit to PVS was in November 2024, when Dr. Jenny Tran examined my eyes and updated my prescription. Dr. Tran did an excellent job, very thorough, professional, and friendly - in fact, that characterizes my interactions with everyone at this PVS location, from the reception staff to nurses and assistants. Additionally, working with Katherine, who manages the optical side of the location, has been a pleasure. It can be hard for me to ask exactly for what I need, or for adjustments, even when I am paying for it, and Katherine has made me feel welcome and comfortable, and that making sure I like the frames and lenses I'm purchasing are one of her top concerns. I appreciate that I've been in several times for modifications to the same pair of glasses, and never once have I felt like I was being treated with anything but respect, helpfulness, and a willingness to make sure I receive the best optical products and a positive experience. Thank you, Hilliard PVS!

The office called several days after my visit to see how I was doing because of an issue I had with my eyes. Dr.Murray has been amazing: kind, professional -ethical—He did not charge me for services that I did not need. I heartily recommend this group. The BEST in the area!

I've been seeing Dr. Murray for around 25 years. My husband and I both see Dr. Murray. I don’t know if our son still goes to PVS. I saw Dr. Pippo before Dr. Murray. Both doctors are great. Everyone is knowledgeable and friendly. Susie is fantastic! I used to wear special contacts and always an excellent job on them. The frames and lenses are high quality. Glasses come in fairly quickly. I also feel like family. I enjoy my yearly exams because that's when I visit everyone. Not too many of the original staff left. Some have been there so long they've retired. Loved Doreen, Ann, Phil, and Minnie when they worked there.

They are quite possibly the friendliest and most helpful vision services staff I've encountered in all my years of needing vision correction. I'm glad I took a chance with them and I look forward to doing further business with them in the future.

My family of 5 came to this practice because it was recommended by others. I carry on the recommendation. While every practice and profession will have those who felt their level of service inferior, the employees have really worked with my family. We all five have corrective lenses, including both glasses and contacts. They worked to find the correct contacts for me when I needed bifocals. Dr. Pipo straightforwardly explained what I would be gaining or losing with bifocal vision in contacts. He engaged my then preteen sons in conversation to make them feel comfortable. We have been with this practice nearly 8 years. Again, while no practice is perfect every day as no one is, this practice strives to serve, from the front desk to doctors (we’ve seen three different ones) to opticians.

Outstanding service,staff is out of this world.Great prices. I've been coming here for over 35 years!. When you walk in you're treated like family. Well worth the trip if you need to get glasses or contacts!

From the moment I walked in (for my initial appointment), I felt welcomed and well cared for. From the receptionists, to the technicians, the optometrist and the optician... all were focused on my needs. The technician who worked with me was new (only been there a month), so there were some bumps in that regard; but she knew what needed to be done and was looked in on regularly by her supervisor. Throughout my time with Dr. Pipo, I felt exceedingly reassured that the health of my eyes and vision were of the utmost importance to him. On a number of occasions, he told me that if I had any issues with my eyes: "floaters," stinging or dry eyes, or if there were changes in my vision, not to hesitate to call the office. I'm looking forward to being a regular patient here for many years to come!

Every interaction I've had with every staff member has been truly exceptional! Everyone, from the receptionists and schedulers to the doctors and techs, show that they genuinely care about their patients! Thank you all for being so kind, caring, attentive, and good at your jobs!